InterpreterNow has been shortlisted in the Third Sector Excellence Awards 2016 in the Digital Innovation of the Year category. The award is given to a charity or social enterprise that is pushing the boundaries of digital technology to reach supporters, donors or beneficiaries.
The service has been shortlisted for the award alongside major charities Amnesty International, British Heart Foundation, British Red Cross and sexual health service SH: 24.
InterpreterNow has been recognised for revolutionizing telecommunications for Deaf sign language users. The service can be accessed through any internet-connected computer with a webcam, as well as free apps on Apple and Android smartphones and tablets. Deaf people can make a call to a fully qualified British Sign Language (BSL) interpreter who will phone a service or organisation on their behalf. The interpreter will sign to the deaf person via the video link, speak with the hearing person over the telephone and relay the conversation back and forth. Using the service gives deaf people the opportunity to make a video call in their first language; a smoother and faster experience for all call participants compared to text-based relay services.
InterpreterNow provides almost immediate communicate in real time enabling Deaf people to call emergency, government and health services in the same way that hearing people using a phone.
The shortlisting follows hot on the heels of another success for SignHealth, which wholly owns InterpreterNow. The charity’s BSL Healthy Minds service recently won the top prize in the Disability Category at the prestigious Charity Awards.