SignHealth Crisis Text Messsge Service Powered by Shout
If you are a Deaf person experiencing a mental health crisis, you can text our Crisis Text-based service for free 24/7 and receive immediate support.
The SignHealth Crisis Messenger is powered by our partners Shout and Crisis Text Line.
How does it work? If you need some immediate support, TEXT DEAF to the number 85258.
The trained Crisis Volunteer will introduce themselves, reflect on what you’ve said, and invite you to share at your own pace and what you feel comfortable with.
The Crisis volunteer will help you sort through your feelings until you both feel you are now in a calm, safe place. You might be signposted with other services that includes SignHealth Psychological Therapy Service, Domestic Abuse Service or Samaritans to provide you with further help.
Help with urgent issues such as:
- Suicidal thoughts
- Abuse or assault
- Relationship issues
You can text us free and anonymously – although if the volunteer believes you are at immediate risk of harm, they may share your details with people who can provide support.
It is free and confidential to text our service from the following major networks:
EE, O2, Three and Vodafone.
These include – BT Mobile, Tesco Mobile, Virgin Mobile, iD Mobile, Sky, Telecom Plus, Lebara and GiffGaff.
Some Android phones issue a warning that you will be charged for texting us, provided you are on one of these networks this warning is incorrect, and you will not be charged.
If you text us from a network that is not on this list there is a possibility that you may be charged for the messages and that they may appear on your bill, this is because some networks do not provide the capability to message short codes.
For more information about the partnership, click here
We come across lots of stories of deaf people taking their own lives. Many deaf people know of people who have committed suicide.
We were concerned that more deaf people were committing suicide than hearing people. If this was the case we wanted to know why and try to reduce the number. But when we tried to find out how many deaf people commit suicide we had a problem. There was no easy way of finding out whether there is a higher suicide rate among deaf people.
With funding from the Big Lottery, we worked with Manchester University to make a detailed study to see whether there had been any research done into deaf suicide. The study showed that – even internationally – there was no research that could be relied upon.
Without evidence of a higher suicide rate, there is little chance that health services will do much to focus on preventing suicide among deaf people. A lot of the risk factors associated with suicide exist among the deaf community – isolation, depression, etc. We will continue to try to establish the evidence and push for better services.[clear-line]
downloads and links
A summary of our study can be downloaded from here.
The full report, published in the Annals of Psychiatry, can be viewed here.