When Emma was arrested and wrongly accused of assault she had no idea how the legal system worked. She’d never been taught it.
Letters from her solicitor were in formal, legal English and she found them impossible to understand.
Telling her solicitor what she wanted to say and do was impossible too, because she had very little ability to speak, and the solicitor had no understanding of sign language.
Emma was also going to be unable to understand what was happening in court.
SignHealth’s Advocacy Service explained the legal process, and helped Emma to understand the letters from her solicitor by explaining them in sign language. The advocate explained how to behave in court and how to ask for an interpreter so she could follow proceedings and put her case in her own words.
The advocate stuck by Emma throughout the process, offering support and advice.
Without SignHealth’s help Emma might be serving a prison sentence now … for a crime she didn’t commit … after a trial she didn’t understand.