Beatrice was 84 years old and infirm. She lived on her own since her husband and son died. She was profoundly deaf.
When she fell after turning on the TV, Beatrice lay for two days without food, water or help. SignHealth started to visit her and her weekly visit from one of SignHealth’s Outreach workers was the only help and company she got.
For an hour or two, once a week, an outreach worker helped Beatrice with things she can’t do alone. She translated letters into sign language, and spends time having a chat. Beatrice tried living in a care home, but surrounded only by hearing people she couldn’t talk to, she felt even more alone.
Without Outreach from SignHealth, Beatrice would have been completely isolated, without anyone to help.
Sadly, Beatrice passed away last year.