How many times have you requested an interpreter at a doctor’s appointment and then arrived to find an interpreter hasn’t been booked?
Do you have to request an interpreter every single time you have a medical appointment?
From 31st July 2016, all NHS and adult social care organisations are required by law to follow a new set of rules called the Accessible Information Standard. Organisations MUST identify and record the information and communication needs of their patients, and with permission, share the information with other health providers to make sure patients can fully access any medical information they may require.
To make sure health professionals understand how important the new Accessible Information Standard is, we would like to film three deaf people telling their story about real life experiences deaf people face when trying to access healthcare.
If you would like to tell your story, please send an email to and we will get in touch.