As part of World Suicide Prevention Day, SignHealth, powered by Shout, is launching a new free text message service to support Deaf people who are in crisis. Owned by Mental Health Innovations and with the support of The Royal Foundation the service is run by Shout trained staff and volunteers and it is available 24/7.
The exciting new partnership between SignHealth and Shout provides a unique opportunity for Deaf people to reach out anywhere, at any time. Deaf people who need help with urgent issues such as suicidal thoughts, abuse or assault, self-harm, bullying or relationship issues will now be able to access support immediately. If you’re Deaf and experiencing a personal crisis, unable to cope and need support, text DEAF to the number 85258.
SignHealth CEO James Watson-O’Neill, said:
“SignHealth is very pleased to be working with Shout to make this service available to the Deaf community. We are confident it will make a huge difference to Deaf people who need support when in a time of crisis”.
“Getting the right support is important, especially with a mental health crisis. SignHealth’s new service, powered by Shout, aims to offer Deaf people immediate support by connecting them with a trained Shout volunteer promptly 24 hours a day.”
Access to mainstream crisis mental health services for Deaf people is almost non-existent, and yet Deaf people are twice as likely to experience mental health problems than hearing people, facing communication barriers and difficulties accessing healthcare. The anonymised data gives a unique insight into mental health trends within the Deaf community and will therefore help improve people’s lives who have struggled to gain immediate support in the past.
SignHealth Communications Office:
Telephone: 020 3947 2600
Notes to editors:
About SignHealth: SignHealth is the Deaf health charity led by Deaf people for Deaf people, including our award-winning Board of Trustees. We are dedicated to making sure Deaf people get the same access to healthcare and health information as hearing people and we exist to improve Deaf people’s health and wellbeing through our social care services, psychological therapy and domestic abuse services.
About Shout: Shout is the UK’s first free 24/7 confidential text service for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help. Shout is powered by a team of volunteers, who are at the heart of the service. The technology powering the Crisis Text Line is from the US. For more information, visit https://www.giveusashout.org/
Charity number: 1011056
To use the service, please click here