Outreach workers help vulnerable Deaf people to lead independent lives, by giving support in difficult tasks at home and elsewhere.
We develop a personalised plan for each client, after looking carefully at their needs. Social Services normally pay for the visits, which usually take place one a week.
Our staff are all fluent sign language users, and most are Deaf. They also work closely with other agencies and experts.
Outreach – what?
how we help
Outreach work varies from client to client. We carefully match our workers to meet the client’s specific needs.
Often clients need help with looking after themselves and learning skills for daily living. Sometimes one of the greatest needs is getting out of the house and into clubs or societies, to make new friends and become less isolated.
We have also helped with budgeting, finding a job, and getting onto an education course.
Where are Outreach services available?
London (also serving High Wycombe, Reading and Hertfordshire),
what sort of help
Some people may only need some help with budgeting, to make sure they save enough each week for food and rent. Other people may be feeling isolated and want to meet people. Our outreach workers can support them to get out and make friends.
That doesn’t mean our outreach workers run errands for people, far from it. If someone needs help with their shopping, our outreach worker will help them to decide what food they want to buy, thinking ahead to plan a week of meals. Then outreach will give support in planning the trip to the shops, and getting the shopping done. It means our clients gain the confidence to shop by themselves.
who uses the outreach service?
We have lots of different clients. Most have a mental health problem which has impacted on their independence and life skills. Our outreach workers all have experience of working with Deaf people who have mental health problems. This means our outreach workers can spot whether someone’s health is getting worse and take action to help.
Social services usually pay for the Outreach Service. They know the value of someone keeping their independence.
what makes the service different?
Importantly, all our outreach workers are either Deaf or fluent BSL signers. This means they are able to form a proper relationship with their clients, and are able to understand what support is needed. Our clients prefer having someone who can sign – which is far easier than having an outreach worker and an interpreter.