The pages in this section are aimed at health professionals who want to refer Deaf people to our services, or are looking to provide a better service to Deaf people.
SignHealth runs registered care homes which operate entirely in sign language, therapies for mental health issues which are offered by fluent sign language counsellors, and low-cost online interpreting to allow medical staff to communicate with patients using sign language.
We also work to get improvements to the service that Deaf people get in healthcare.
Our major piece of research, which we published in March 2014, proved that Deaf people are being failed by the health service. The Sick Of It report showed that there Deaf people have missed diagnoses, poor treatment and reduced access to health care. And the reasons are a lack of sign language interpreters in health settings, lack of thought about the needs of Deaf people in surgeries and elsewhere, and a scarcity of health information in sign language.
So we also offer some simple ways you can make things better for your Deaf patients, at no real cost to your service.
How to refer a patient to one of the five registered care homes which SignHealth runs for people with long-term mental health problems and other complex needs. Check the latest CQC reports and find out about facilities and staffing.
Our therapy service is run entirely by fluent sign language counsellors, meaning that sessions are one-on-one and effective. Discover which areas have funding pre-agreed under IAPT, and refer from other areas.
80 per cent of doctors believe they are dealing well with Deaf patients … only 20 per cent of Deaf patients think the same is true. Find out the simple, easy and free ways to make your treatment of Deaf people more effective.
The Sick Of It report is SignHealth’s ground-breaking report on the health of Deaf people in the UK. It shows that Deaf people are at risk of potentially life-threatening illnesses because of misdiagnosis and poor treatment. The cause is a lack of interpreters at consultations, bad access to services, and a shortage of health information in an accessible form.
These are the simple changes to the healthcare system which we’re campaigning for, to give Deaf people a service equivalent to what hearing people already have. They are easy to implement, and cost-neutral.
The suggestions come from the world’s first large scientific study of the health of Deaf people, which SignHealth carried out. It shows that Deaf people generally have poorer health than hearing people, and that it’s caused by poor access to healthcare, bad communication and a lack of health information sign language.
Siobhan was diagnosed with a stroke, but there was a delay in her receiving proper diagnosis and treatment. It’s treatment like that which means Deaf people like Siobhan have a reduced life expectancy. We’re fighting to change that, so that Deaf and hearing people have an equivalent service. Your CCG can help.